Support Request
Need help? Send us a ticket or contact us directly at 613-695-0264 (Monday to Friday between 9-5 Eastern Time).
Send us a ticket
Welcome to Our Support Page!
If you are a customer of Blindside Networks or interested in learning more about BigBlueButton, this page gives you access to videos, documentation, and support material to make sure you are getting the most from our hosting of BigBlueButton. Here are some links to get you started quickly:
- HTML5 Overview Training
- Knowledge base articles on the BigBlueButton HTML5 client
- Overview videos showing how the HTML5 client works
If you are a customer of ours using Premium Hosting or BigBlueButton Enhanced, you can email us at support@blindsidenetworks.com to set up a training session, or call us at 613-695-0264 (Monday to Friday 9-5 ET).
Knowledge Base
Got a specific question? Check our knowledge base for how-to articles and answers to common questions.
Learn MoreTutorial Videos
Want to see BigBlueButton in action? Start here with some overview videos.
Watch the overviewsStill need a hand?
Our team is available Monday to Friday, 9-5 Eastern Time.